Privacy Policy

Effective Date: 5 August 2026

Privacy Policy for Tam Sparkles Solutions

At Tam Sparkles Solutions, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Who We Are

Tam Sparkles Solutions provides professional domestic cleaning services across Birmingham and the surrounding West Midlands.

If you have any questions about this Privacy Policy, please contact us.

Email: hello@tamsparklessolutions.co.uk 

Phone: 07577207231

2. Information We Collect

When you contact us or request a quotation, we may collect:

• Your name

• Email address

• Telephone number

• Property address

• Cleaning requirements

• Preferred cleaning dates

• Any additional information you provide

3. How We Use Your Information

We use your information to:

• Respond to your enquiries

• Provide quotations

• Arrange cleaning appointments

• Deliver our cleaning services

• Send appointment confirmations and reminders

• Issue invoices

• Improve our customer service

• Meet our legal and accounting obligations

We only use your information for legitimate business purposes.

4. Legal Basis for Processing

We process your personal information because:

• You have requested our services.

• We need your information to fulfil a contract with you.

• We have a legitimate interest in operating and improving our business.

• We are required to comply with legal obligations.

5. Keeping Your Information Secure

We take appropriate steps to protect your personal information.

Your information is stored securely and is only accessible to authorised individuals involved in providing our services.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, such as:

• Email providers

• Booking and scheduling systems

• Payment providers

• Accounting software

We only share information where necessary to provide our services or comply with the law.

7. How Long We Keep Your Information

We only keep your information for as long as necessary to:

• Provide our services

• Meet legal and tax requirements

• Resolve disputes

• Maintain business records

8. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information (where applicable)

• Object to certain types of processing

• Request restriction of processing

• Request a copy of your personal data

To exercise these rights, please contact us using the details above.

9. Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can control or disable cookies through your web browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Tam Sparkles Solutions

📞 Phone: 07577207231

📧 Email: hello@tamsparklessolutions.co.uk

• Website: www.tamsparklessolutions.co.uk